Shipping

Shipping Policy

We are a unique business, catering specifically to our individual customers. As we only use the cannabis our customers supply, we will need to arrange how to get it, in order to fulfill an order. Please email us direct (jkateringinfo@gmail.com), to make these arrangements. 

*Please refer to shipping options at time of check out. 

Our delivery abilities right now extend to the city limits of Calgary and Chestermere, AB Canada, for a $10.00 fee (one way).   A larger fee may apply if our customers would like delivery to areas just north, south, east and west of Calgary and Chestermere. As well, delivery/catering to Kelowna, Salmon Arm & Kamloops, BC Canada may be an option. 

We offer a pick up option only in the Chestermere area, should anyone like to save on the delivery charge. 

We will advise of how long delivery will take. Usually within 2-3 days is standard. Please let us know if there is a specific day your order is needed by. *This may change as demand increases. 

 

Regarding deliveries: a driver will send a text confirming an ETA. Buyer is responsible for providing contact number at time of order. We will make every effort possible to notify the Buyer, if delivery gets pushed back for unforeseeable reasons. 

Return & Exchange Policy

We do not offer refunds on any purchases, except in cases where we weren't able to fulfill buyer's order. 

For any Young Living Essential Oils, purchase,  we will abide by their return policy. (Refer to their website.) If Buyer becomes a Young Living Essential Oils distributor, he or she will purchase from Young Living Essential Oils directly and manage any concerns through them.